CMS Friday Document Dump: Obamacare Enrollment Error Rate on Healthcare.gov … One in Four, 25%

CLUSTERF*CK: The error rate for those enrolling in Obamacare on Healthcare.fail was so bad that CMS was forced to make the info public, of course in a Friday afternoon document dump of course.

Get a load of this America, after the Obama administration who promised us the most transparent presidency ever, refusing for weeks to tell us just how bad the extent of the back end problems of the Obamacare website truly were, provided on Friday afternoon  that 25% of Obamacare enrollments in October and November have been affected. This means that one in four of those that think they have enrolled in a plan, may have no insurance coverage on January 1, 2014. What a joke, these screw-ups actually want the people to think the new normal is a 10% error rate, as if that is a good thing?

Those technical bugs, separate from the troubles consumers had experienced accessing information on the website during the first two months, are posing a significant new problem for those who signed up and are expecting insurance coverage come Jan. 1.

One in four of those applications either did not get transferred to insurers, were transferred in duplicate form, or had major errors in information shared.

Insurers are supposed to receive the 834 Forms from healthcare.gov. The forms, meant to be read by computers, provide insurers with information on enrollees and what plan they have chosen. Without the information, insurers have no way of knowing who has signed up on the Obamacare exchanges and what coverage they need.

A spokesman for the Centers for Medicare and Medicaid Services on Friday suggested that the only way those who enrolled in October and November can be sure they will be covered in January is by paying their insurance bill and contacting their insurer to confirm their standing.

“I would certainly encourage any consumer that has a question of their insurance choice to contact the insurance company of their choice to get additional information,” CMS spokeswoman Julie Bataille told reporters Friday.

Oh, but do not fret, the gang that could not shoot straight have fixed the problems. How do we know that? Because our truthful president Barack Obama told us. This is the governments version of fixing the problem, now only 10% of enrollments are being affected, 10%!!! Not knowing who the 25% or 10% are, this would mean that ever individual who enrolled would have to call and make sure that they had been properly enrolled. This would completely overwhelm a customer service call center as none are set up for this type of volume.

Bataille said CMS, along with the outside firm QSSI, is working furiously to fix the back-end problems, and has succeeded in reducing the number of erroneous 834 Form communications to insurers to 10 percent of all applications.

That error rate could still be affecting a significant amount of applications, especially considering that healthcare.gov is operating much more smoothly this week and has seen its traffic spike.

The PJ Tatler discusses the Obamacare enrollment rate as being unacceptable and are 100% correct. Folks, I do this stuff for a living and deal with similar projects,  insurance data and metrics. And I will go one better, not only is 25%, 10% or 1% not acceptable in private sector, it is also not with many government contracts. I have dealt with with many government metrics that were 100% and 99.5%. If I had ever developed a process that in turn did nothing but created 25% or 10% more rework, I would have been sent packing immediately.

A 25% error rate in processing transactions is completely unacceptable. Hell, a 1% error rate would not be tolerated at any private sector firm, claims of “private sector velocity” to the contrary notwithstanding.

One-Third of Individuals Who Have Signed Up for Obamacare Might Not Get the Coverage They’re Expecting Next Month

ARE YOU KIDDING ME … THE CHAOS CONTINUES!

From the WAPO, just because you signed up for healthcare thru the Obamacare web site, does not necessarily mean that you are enrolled. UNREAL. So now you can’t keep the insurance that you were forced to enroll in that you didn’t want in the first place because the insurance plan you had was canceled by Obamacare. So as ABC News reports, New Obamacare Headache: Is Your Enrollment Real? It is absolutely unbelievable that after all the lies, misinformation, glitches, failed web site and bad law, now those that go to the website do not even know if their enrollment is real. This goes beyond a head shaking moment.

But two days later, his insurer has no record of the transaction, Shlora said, even though his account on the government website indicates that he has a plan.

“I feel like this: My application was taken … by a bureaucrat, it was put on a conveyor belt and it’s still going around, and it’s never going to leave the building,” he said. “I’ve lost hope. If it happens, great.”

The enrollment records for a significant portion of the Americans who have chosen health plans through the online federal insurance marketplace contain errors — generated by the computer system — that mean they might not get the coverage they’re expecting next month.

The errors cumulatively have affected roughly one-third of the people who have signed up for health plans since Oct. 1, according to two government and health-care industry officials. The White House disputed the figure but declined to provide its own.

The mistakes include failure to notify insurers about new customers, duplicate enrollments or cancellation notices for the same person, incorrect information about family members, and mistakes involving federal subsidies. The errors have been accumulating since HealthCare.gov opened two months ago, even as the Obama administration has been working to make it easier for consumers to sign up for coverage, the government and industry officials said.

Figuring out how to clean up the backlog of errors and prevent similar ones in the future is emerging as the new imperative if the federal insurance exchange is to work as intended. The problems were the subject of a meeting Monday between administration officials and a new “Payer Exchange Performance Team” made up of insurance industry leaders.

The idea that one-third of the enrollment records are flawed “doesn’t accurately reflect the picture of what’s happening right now,” White House senior communications adviser Tara Mc­Guinness said.

GOOD GRIEF … Obamacare/Healthcare.gov Crashes While Sebelius Tries To Sign Person Up At Media Event in Florida

You just can’t make this stuff up … Barack Obama would be so proud of his signature piece of legislation. Who needs SNL skits when you can just watch Obamacare in action?

As reported at CBS – Miami, seven weeks to the day since the troubled Obamacare, Healthcare.gov, website was launched, HHS Secretary Kathleen Sebelius was in Miami, meeting with “navigators”and pressing the flesh with the media in tow to bring attention to the public’s clambering for Obamacare and the effectiveness of the site. With the cameras following her, Sebelius went from table to table only to come to one where someone was trying to sign up and the screen read, “the system is temporarily down”. LOL, Good grief. So much for the positive Obamacare photo-op. The Obama gang that couldn’t hoot straight cannot even properly arrange and arranged event.

Even more classic was the response from the navigator,  That happens every day.” She just brushed it off as common place. UNREAL!

Click on pic to watch VIDEO

Sebelius, wearing green, walked through the front doors of North Shore Hospital near Miami Shores where she shook hands with hospital staff and members of the Epilepsy Foundation who are staffing the Obamacare Navigation center housed off the hospital’s lobby. There she met with the team helping South Floridians to sign-up on line or on paper.

“So she is being helpful,” asked the secretary to a couple sitting at one table of a navigator. “Absolutely,” they responded.

At a second table, the secretary met Carmen Salero who was trying to sign up online.  As the secretary and Salero made small talk, CBS4?s Brian Andrews noticed the site crash on the lap top in front of them

“The screen says I’m sorry but the system is temporarily down,” Andrews pointed out.  “Uh oh,” responded the secretary.  “That happens every day,” said Salerno, “it must mean a lot of people are on there trying to get coverage.”

HUH? Chief Obama IT Officer Henry Chao Testifies that 60 to 70% of Obamacare Web Site Still Needs to Be Built … Payment & Accounting Systems Have Yet to be Built

OK, I am officially speechless, this is worse than an EPIC FAIL  … This is a complete and unmitigated Clusterf*@k.

After 3+ years, some where in the range of $400 to 500 billion and growing, President Barack Obama, HHS Sec. Kathleen Sebelius, CMS and the Obama techies allowed the Obamacare website, Healthcare.gov to go live and according to testimony today from Chief Obama IT Officer Henry Chao, 60 to 70% of the site still needs to be built? Not fixed, but built!!! As reported at NRO. the payment, back office and accounting systems of Healthcare.fail have yet to be built. How is these even conceivable?

The information-technology systems of Obamacare are still anywhere from 30 to 70 percent unfinished, an administration official testified today.

Admittedly, the answer from Henry Chao, the Centers for Medicare and Medicaid Services deputy chief information officer, in a House hearing today isn’t really clear. At one point he seems to indicate 30 to 40 percent of the information-technology system supporting the Obamacare exchanges is unfinished; at another point it sounds more like he’s saying 60 to 70 percent. But the news is stunning either way: HealthCare.gov was launched with some massive parts unfinished, and they are still unfinished.

It would appear that The Politico’s initial estimates were wrong. To be honest, I do not care if the number is 40% that still needs to be built. As Q and O stated, this is mind boggling. Amen brother, it actually might go even beyond that. Even with all the “glitchy” issues that have marred the roll-out of the website, no one that testified bother to ever mention? Really? Folks, I am a healthcare project manager and data analyst by trade and it is simply beyond the realm of all things possible for anything like this to occur. Unless it was intentional.

So let’s clarify what was testified to, the payment and accounting systems still need to be built. That means that Sebelius and Obama allowed a web site to go live to the American people where the Obamacare law forced Americans to purchase health insurance and a law that booted individuals off their current private insurance policies, even if they liked them and wanted to keep them, and no one can actually pay for a policy. ARE YOU KIDDING ME? Folks, you are not enrolled in Obamacare until you pay your first premium. That has to be done by December 15, 2013 in order for an individual to have coverage effective January 1, 2014.

I guess we now know why Team Obama wanted to count the policies in one’s cart as enrollment. I would dare say that there are no actual enrollments in the federal exchanges, it would be impossible with no payment system in tact. This defies all logic. Even Barack Obama and his Chicago gang cannot be this ignorant. One actually has to go out of their way to be this colossally incompetent. I cannot see how this site will be fixed by the end of November a promised by Barack Obama. I also cannot see how the accounting functions can be completed by December 15.

But do not fret America, Obama can fill out a NCAA Basketball bracket like no body’s business, much to the admiration of a gushing media.

Robert Gibbs on Obamacare Failure: “I Think If This Were to Happen in the Private Sector Some One Probably Would Have Already Lost Their Job”

Don’t look now but former White House spokesman Robert Gibbs has become one of Barack Obama’s and Obamacare’s biggest critics. The former Obama mouth piece  told The Today Show that Barack Obama should have fired someone already over the disastrous Obamacare roll-out. Gibbs stated, ”I think if this were to happen in the private sector some one probably would have already lost their job.”

However, its not just about a web site. As was stated there are two core issues at hand here, one the competence of the government with the disastrous, glitchy Healthcare.gov and two, Barack Obama’s credibility having lied to the American people by promising if you like your healthcare, you can keep your healthcare. This is not the first time Gibbs has spoken out against the failed Obamacare. Gibbs had previously said that to sell Obamacare as  “you can keep your health care insurance” was a big mistake. and that the Obamacare roll out was nothing but “Excruciatingly Embarrassing.” Gibbs has voiced the opinion for a while that some one needs to be fired.

I would go one further Mr. Gibbs. I would dare say that if this was the private sector and some one had perpetrated a “bait and switch” malicious fraud on so many individuals as Barack Obama did with Obamacare, some one would have been indicted on felony fraud charges.