Henry Chao, HealthCare.gov’s Chief Project Manager at CMS Says He Never Saw Memo Uncovered Warning Of “Limitless” Security Risks Of Obamacare Website
The roll-out of Obamacare has gone from complete incompetence to a full blown scandal …
Henry Chao, HealthCare.gov’s chief project manager at CMS in charge of building the federal health care website testified for nine hours behind closed doors to the House Oversight Committee in advance of this week’s hearing that he was kept in the dark about serious failures in the website’s security. Chao stated that he was unaware of a September 3 government memo written by another senior official at CMS that found two high-risk issues. In fact he testified that he had been told just the opposite. Chao is the individual who gave the go ahead for Healthcare.gov to go live on October 1, 2013; however, it appears that the person in charge of the project was kept in the dark. Chao testified that it was the first time he saw any such memo that said “the threat and risk potential (to the system) is limitless. When asked whether he was surprised he never saw any such memo he replied, “Yeah … I mean, wouldn’t you be surprised if you were me? It is disturbing. I mean, I don’t deny that this is … a fairly nonstandard way” to proceed.
How does somebody not tell the project manager of system vulnerability findings? Someone is either lying or purposely set out to mislead to make sure this was implemented on time irregardless of the risks. The real question is did the Obama administration know this and were they directing the implementation be on time at all cost? Sorry folks, I am a healthcare project manager and I have never heard of anything like this. Heads would roll if anything remotely like this occurred.
“What I recall is what the team told me, is that there were no high findings,” he said.
Chao testified security gaps could lead to identity theft, unauthorized access and misrouted data.
According to federal guidelines, high risk means “the vulnerability could be expected to have a severe or catastrophic adverse affect on organizational operations … assets or individuals.”
The author of the security memo in question, Tony Trenkle, retired from CMS last week. Hmm, so did he retire, did he just have enough, or was he forced out?
The CIO for the Centers for Medicare & Medicaid Services, Tony Trenkle, is leaving CMS, the agency embroiled in the ill-fated rollout of government’s Healthcare.gov insurance marketplace website.
Trenkle, who directs CMS’s Office of Information Services and oversees $2 billion in annual IT spending at CMS, is departing effective Nov. 15 to take an undisclosed position in the private sector. His departure was announced in an internal agency memo released today from by CMS chief operating officer Michelle Snyder.
Must see VIDEO that ALL should watch of the risk that Obama and his minions put “We the People” in by accessing Healthcare.gov to the “Limitless” Security Risks
CBS News has learned that the project manager in charge of building the federal health care website was apparently kept in the dark about serious failures in the website’s security. Those failures could lead to identity theft among buying insurance. The project manager testified to congressional investigators behind closed doors, but CBS News has obtained the first look at a partial transcript of his testimony.
Henry Chao, HealthCare.gov’s chief project manager at the Centers for Medicare and Medicaid Services (CMS), gave nine hours of closed-door testimony to the House Oversight Committee in advance of this week’s hearing. In excerpts CBS News has obtained, Chao was asked about a memo that outlined important security risks discovered in the insurance system.
Chao said he was unaware of a Sept. 3 government memo written by another senior official at CMS. It found two high-risk issues, which are redacted for security reasons. The memo said “the threat and risk potential (to the system) is limitless.” The memo shows CMS gave deadlines of mid-2014 and early 2015 to address them.
Posted November 12, 2013 by Scared Monkeys
Barack Obama, Chicago-Style Politics, collusion, Conspiracy, Corruption, Cover-Up, Epic Fail, Ethics, Fraud, Government, Healthcare, Healthcare.gov, HHS, Hoax, Medicare-Medicaid, Misleader, Misrepresentation, Obamacare, Obamanation, Scandal, Technology, The Dodger in Chief, The Lying King, Transparency, Wasteful Spending, WTF, You Tube - VIDEO | 3 comments
What else could this disastrous web site possibly do wrong?
Obamacare’s Healthcare.gov website discloses eligibility letters written to other applicants. Hmm, thanks for the break of privacy of unsuspecting individuals who signed onto Healthcare.gov. The security flaw disclosed eligibility letters addressed to individuals from another state. Just curious, was a data disclosure made to HHS in compliance with HIPAA privacy rules like many healthcare government contractors are supposed to do within a specified amount of time? Or do your own rules not apply to yourself?
As reported at The Weekly Standard, below is a screen shot of one of the “eligibility letters” he wasn’t supposed to receive.
Justin Hadley logged on to HealthCare.gov to evaluate his insurance options after his health plan was canceled. What he discovered was an apparent security flaw that disclosed eligibility letters addressed to individuals from another state.
“I was in complete shock,” said Hadley, who contacted Heritage after becoming alarmed at the breach of privacy.
Hadley, a North Carolina father, buys his insurance on the individual market. His insurance company, Blue Cross Blue Shield of North Carolina, directed him to HealthCare.gov in a cancellation letter he received in September.
After multiple attempts to access the problem-plagued website, Hadley finally made it past the registration page Thursday. That’s when he was greeted with downloadable letters about eligibility — for two people in South Carolina.
The document shows that administration officials at the Centers for Medicare and Medicaid Services were concerned that a lack of testing posed a potentially “high” security risk for the HealthCare.gov website serving 36 states.
Last week, the Associated Press disclosed a government memo revealing the “high” security risk for HealthCare.gov. Those concerns surfaced at Wednesday’s hearing with HHS Secretary Kathleen Sebelius, who claimed the system was secure.
HHS spokeswoman Joanne Peters told the AP, “When consumers fill out their online … applications, they can trust that the information they’re providing is protected by stringent security standards and that the technology underlying the application process has been tested and is secure.”
However, that didn’t stop members of Congress from voicing alarm.
“You accepted a risk on behalf of every user … that put their personal financial information at risk,” Representative Mike Rogers (R-MI) told Sebelius. “Amazon would never do this. ProFlowers would never do this. Kayak would never do this. This is completely an unacceptable level of security.”
Obama Administration Was Warned About Obamacare Health Care Website (Healthcare.gov) Was Not Ready to Go Live
The Obama administration was warned one month before the October 1 rollout date that the Obamacare web site, Healthcare.gov, was a no go. But as we now know, Healthcare.gov was launched any how and was a complete and total, embarrassing disaster.
And the problems were just a matter of time. For a “severe” and “high priority” problem, CGI warned that the company “does not have access to necessary tools to manage envs [environments] in test, imp, and prod,” three stages of site development where the page is tested, improved and produced.
“Specifically (1) we don’t have access to central log collection / view (2) we don’t have access to monitoring tools,” the documents reads. “We have repeatedly asked CMS and URS but have not been granted this access.”
The Obama administration was given stark warnings just one month before launch that the federal healthcare site was not ready to go live, according to a confidential report obtained by CNN.
The caution, from the main contractor CGI, warned of a number of open risks and issues for the HealthCare.gov web site even as company executives were testifying publicly that the project had achieved key milestones.
On Capitol Hill on Tuesday, Medicaid Chief Marilyn Tavenner, whose job it was to oversee the October 1 rollout of the website, said she did not foresee its problems.
“No, we had tested the website and we were comfortable with its performance,” she said. “Now, like I said, we knew all along there would be as with any new website, some individual glitches we would have to work out. But, the volume issue and the creation of account issues was not anticipated and obviously took us by surprise. And did not show up in testing.”
More from Barack Obama and the Gang that could not shoot straight …
A data center critical for allowing uninsured Americans sign up for Obamacare crashed Sunday. HHS was quick to blame some one else quickly stating that the on-line sign up process failed because the private contractor, Verizon’s Terremark, running the data hub experienced a “failure in the networking component that brought down network connectivity to the site.” Sorry, but it is the cumulative effect of the colossal failures of the rollout of the Obamacare website and it appears that it is still plagued with errors.
A data center critical for allowing uninsured Americans to buy health coverage under President Barack Obama’s health care law went down Sunday, halting online enrollment for all 50 states in the latest problem to hit the program’s troubled rollout.
The data center operated by Verizon’s Terremark experienced a connectivity issue that caused it to shut down, affecting the federal government’s already problem-plagued online marketplace Healthcare.gov and similar sites operated by 14 states and the District of Columbia, according to the U.S. Department of Health and Human Services (HHS).
Obama administration and company officials could not say how long it would take to fix the connectivity problem.
Visitors to the federal exchange were unable to access the website late Sunday. A spokeswoman for the Department of Health and Human Services said that’s because the private contractor running the data hub experienced a “failure in the networking component that brought down network connectivity to the site.”
“Today, Terremark had a network failure that is impacting a number of their clients including HealthCare.gov,” HHS spokeswoman Joanne Peters said in a statement. “Secretary Sebelius spoke with the CEO of Verizon this afternoon to discuss the situation and they committed to fixing the problem as soon as possible.”
HHS said the failure is likely affecting other sites besides just HealthCare.gov and the federal data hub.
It appears that Sebelius has learned from the master Barack Obama in blaming everyone else for everything …
UNREAL, HHS Secretary Kathleen Sebelius is blaming Republicans for the lack of testing and the Obamacare website Healthcare.gov rollout failures. These people will take blame for nothing, including their own incompetence. It is just remarkable that these individuals in the federal government will not take responsibility for what they were the project managers and CEO over. When the contractors were questioned by the House this last week in committee hearings, many of them pointed blame back at the government. Obama, Sebelius and the cronies that they gave the “no bid” contract to had three years to develop and implement the website. If Sebelius wants to blame anyone for the fact that she had a hard deadline of October 1 to go live, she has no one to blame but President Barack Obama. He delayed certain parts of Obama like the employee mandate, he well could have delayed the implementation date as well.
Everyone say along with us, GOP is to blame, GOP is to blame, GOP is to blame
click on pic to listen to video
In an ideal world there would have been a lot more testing. We did not have the luxury of that with a law that said it’s go time on October 1st and frankly a political atmosphere where the majority party at least in the House was determined to stop this any way they possibly could including shutting down the United States government. So it was not an ideal atmosphere.
Posted October 26, 2013 by Scared Monkeys
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During Yesterday’s House Hearings on Obamacare Website Rollout, Contractor Makes Embarassing Admission about Site … ‘It Didn’t Work’
During yesterday’s House hearings on the disastrous rollout of the Obamacare website, Healthcare.gov, Republican and Democrat lawmakers grilled four of the contractors that worked on the site. However, during the questioning, an alarming and eye opening admission was made by one of the contractors. Rep. Tim Murphy (R-PA) asked Andrew M. Slavitt, an executive with Optum/Quality Software Services (QSSI), if he tried to get on the Obamacare site himself. Slavitt replied, “I logged onto to create an account, but I just never received a confirmation email. It didn’t work.”.
Yup, who actually thinks the federal government can run the US healthcare system and 1/6 of the US economy?
Rep. Tim Murphy (R-Pa.) asked Andrew M. Slavitt, an executive with Optum/Quality Software Services, Inc. (QSSI), if he tried to get on the Obamacare site himself.
Yes, I did,” Slavitt replied.
“Did it work?” Murphy asked.
“Well, I logged on to create an account, was able to do so,” Slavitt replied. “I just never received a confirmation email.”
“So it didn’t work?” Murphy pressed.
“It didn’t work,” Slavitt answered.
The Finger Pointing Begins … ObamaCare Website Contractors CGI Federal & QSSI Blame Obama Administration for Healthcare.gov Fiasco
All for one and one for all, never mind, scratch that.
Its ever man for themselves as the finger pointing begins as who is to blame for the Obamacare website rollout disaster. ObamaCare Website Contractors, CGI Federal and QSSI, are firing back at the Obama administration and saying they are to blame for the Healthcare.gov website debacle. The blame game has begun; however, in the end the buck stops with Barack Obama and his signature piece of legislation. HHS secretary Sebelius was in essence the project lead and was responsible for the contractors work was up to snuff. Obama is in charge of Sebelius. So no matter how anyone wants to deflect blame from Obama, this is on him.
This is why you never allow someone unqualified to run a country … And you voted him in twice, good grief!!!
Principal contractors hired to build the ObamaCare website HealthCare.gov are hitting back at the Obama administration for the site’s overwhelming technical problems.
Executives from CGI Federal and QSSI—the site’s main contractors—are among four companies testifying before the House Energy and Commerce Committee Thursday on the glitches.
The Department of Health and Human Services (HHS) “serves the important role of systems integrator or `quarterback’ on this project and is the ultimate responsible party for the end-to-end performance,” CGI’s Senior Vice President Cheryl Campbell said in prepared testimony, according to the Associated Press.
“No amount of testing within reasonable time limits can adequately replicate a live environment of this nature,” she added.
Campbell also said, according to The New York Times, that all of CGI Federal’s work was done “under the direction and supervision” of the Centers for Medicare ad Medicaid Services.
The report notes she blames “another contractor” for customers’ problems creating secure password-protected accounts, but didn’t identify the group. The Times said government records show QSSI had that responsibility.
Andy Slavitt, who represents QSSI’s parent company, said he also blamed the administration for the late decision to require consumers to create accounts before they could actually browse health plans. That change, he said, contributed to the overload.
OUCH, ANOTHER HIT FROM MSNBC … ‘Very, Very Major’ Social Media Site Co-Founder, Obamacare Technology ‘Sucks’
It is not just Republicans who think that the Obamacare rollout is a disaster …
Willie Geist on MSNBC’s ‘Morning Joe’ via Newsbusters told panel that a person he interviewed who was a co-founder of a site so major that they would all know it and might have it open on their computers said the criticism of the Obamacare website is fair because the “technology sucks.” Let’s just say that social media web site founders are hardly ever Conservatives.
Obamacare depends on young, healthy people, especially, young healthy males to sign up for the train wreck and subsidize older, sicker or poorer individuals. However, if the young, technological savvy generation on Twitter, Facebook and other social media think the technology sucks as well, they will lose them. Young folks are not going to waste their time, spending hours waiting for a web site in which we currently live in an immediate, instantaneous world.
WILLIE GEIST: I was interviewing last night at an event one of the co-founders of a very, very major social media site that you all know and may have open on your computers. And I said, are we being fair here? Am I missing something? He said, no, they had two-and-a-half years to figure this out; to build a site that would work, and as you said, there were going to be problems in the beginning, but you have things in place to fix that. And he said, frankly, the government’s technology sucks.
TECH SURGE: Barack Obama Bring in Tech Best & Brightest to Fix Obamacare Web Site (Healthcare.gov) After Already Costing Tax Payers $634 Million
Welcome to what government considers a glitch … Did Obama use “dumb and dumber” to create Healthcare.gov?
The Obamacare rollout has been nothing short of a joke and a colossal failure. After 3 years and wasting $634 million of tax payer’s money, the Obama administration is now saying that they are bringing in the “best and brightest” to fix the Obamacare website problems. Does that mean that for $634 million, President Barack Obama and HHS Sec. Katheen Sebelius did not use the best and brightest to create this boondoogle in the first place? It really begs the question, just what did tax payers pay for and who’s decision was it to hire the folks and oversee this project. After weeks of continual issues where individuals could not log on to the web site or create accounts, the Obama administration finally had to admit that there were more than just glitches and had to bring in outside help to fix the problems.
President Barack Obama is supposed to come out today and express his frustration with the Obamacare rollout. He was so concerned and upset by the Obamacare failures that he went golfing again over the weekend. Of course look for Obama to blame Republicans for the delays because they fought against Obamacare and continue to do so. The question that needs to be asked is how did Obama and Sebelius allow Healthcare.gov to open on the date they originally planned rather than actually having the site beta tested to see if it even worked properly? Only the government is allowed such colossal failures. If this was private business, you have one chance to make a first marketing impression.
Over the past two and a half weeks, millions of Americans visited HealthCare.gov to look at their new health care options under the Affordable Care Act. In that time, nearly half a million applications for coverage have been submitted from across the nation. This tremendous interest – with over 19 million unique visits to date to HealthCare.gov– confirms that the American people are looking for quality, affordable health coverage, and want to find it online.
Unfortunately, the experience on HealthCare.gov has been frustrating for many Americans. Some have had trouble creating accounts and logging in to the site, while others have received confusing error messages, or had to wait for slow page loads or forms that failed to respond in a timely fashion. The initial consumer experience of HealthCare.gov has not lived up to the expectations of the American people. We are committed to doing better.
Aside from the difficulties since launching the site, there are parts of the overall system that have proved up to the task. The “Data Hub,” component, which provides HealthCare.gov with information that aids in determining eligibility for qualified health plans, is working. Individuals have been able to verify their eligibility for credits, enabling them to shop for and enroll in low or even no-cost health plans.
The site was open for mere seconds in the Obamacare rollout and it experienced many serious issues. But what else would you expect from Obamacare, the federal government and a healthcare takeover, that a majority of Americans did not want named after Barack Obama?
To ensure that we make swift progress, and that the consumer experience continues to improve, our team has called in additional help to solve some of the more complex technical issues we are encountering.
Our team is bringing in some of the best and brightest from both inside and outside government to scrub in with the team and help improve HealthCare.gov. We’re also putting in place tools and processes to aggressively monitor and identify parts of HealthCare.gov where individuals are encountering errors or having difficulty using the site, so we can prioritize and fix them. We are also defining new test processes to prevent new issues from cropping up as we improve the overall service and deploying fixes to the site during off-peak hours on a regular basis.
Most importantly, we want to hear from you, and make sure that your experience with HealthCare.gov is a positive one. If you have any comments, either complimentary or critical, please let us know by sharing your feedback at https://www.healthcare.gov/connect/. We’ve already heard so many stories of individuals getting health insurance for the first time, and we are dedicated to making that possible for all Americans.
On Saturday, the administration announced that 476,000 people had applied for insurance through the site. However, HHS did not announce how many of those people had successfully been enrolled. The 400K+ number is hardly the number that will eventually enroll. One has to apply in order to see the prices. Also, many individuals had to create multiple accounts because of the glitches.
UPDATE I: Barack Obama plans ObamaCare damage control and most certain spin today in presser.
House Minority Leader Nancy Pelosi (D-CA) Says Glitches & Technical Problems in Rollout of Obamacare Trainwreck Were “Unacceptable”
If it looks like a train wreck, sounds like a train wreck and operates like a train wreck … ITS A TRAIN WRECK!!!
House Minority Leader Nancy Pelosi (D-CA) says that the glitches and technical problems that have plagued the rollout of President Obama’s landmark health reform law were “unacceptable” and have to be fixed. Actually Nancy, the fact that this law was forced down the throats of the American people on a partisan Democrat vote is unacceptable. Pelosi can also be heard in the video below in her hyper-partisan tone that both sides were not equally to blame for the government shutdown and her ad hominem attacks against those who are for less government, wasteful spending.
Previously, former Obama Press Secretary Robert Gibbs called the rollout “Excruciatingly Embarrassing” and some one needed to be fired.
House Minority Leader Nancy Pelosi (D-Calif.) said Sunday that the glitches and technical problems that have plagued the rollout of President Obama’s landmark health reform law were “unacceptable” and have to be fixed.
“As far as the Affordable Care Act, as I call it, the fact is, that, yes, what has happened is unacceptable in terms of the glitches,” Pelosi told ABC News’s “This Week.”
“This has to be fixed, but what doesn’t have to be fixed is the fact that tens of millions of more people will have access to affordable, quality healthcare. That no longer having a preexisting medical condition will bar you from getting affordable care,” Pelosi said.
Last week, The Wall Street Journal reported that the online insurance exchanges have created enrollment forms that misreport family members, create duplicate entries, or clear important data fields.
Posted October 20, 2013 by Scared Monkeys
Barack Obama, Community Agitator, Divider in Chief, Epic Fail, Government, Healthcare, Misleader, Nancy Pelosi, Nanny State - Big Government, Obamacare, Obamanation, Partisan hack, Technology, The Lying King, Wasteful Spending, You Tube - VIDEO | one comment