Airports Council International List of 5 ‘best airport in Latin-America and Caribbean’ … Missing is Aruba’s Queen Beatrix International Airport

Every year the Airports Council International (ACI) assesses airports worldwide with Airport Service Quality Awards as well as for the best airport in Latin-America and the Caribbean. Conspicuously absent on this list is Aruba’s, Queen Beatrix International Airport.

Best Caribbean/Latin-American airport is that of Guayaquil (Ecuador), followed by San José (Costa Rica), Mexico City (Mexico), and Port of Spain (Trinidad & Tobago).

So how is it that an island that claims to be the number one place to vacation in the Caribbean does not show up on the top 5 airports in Latin-America and the Caribbean? Coming soon to a ATA and AHATA travel brochure, Aruba … not on the list of top 5 airports in the Caribbean, service and safety is not out motto.

Hato 5th best airport in the region (Amigoe, 2/27/08)

WILLEMSTAD – The airport of Curacao made the 5th place in the category ‘best airport in Latin-America and Caribbean’.  Every year, Airports Council International (ACI) assesses airports worldwide with Airport Service Quality Awards. 

Ninety airports competed this year for the ASQ-awards 2007.  For the assessment, the coordinating airport organization uses 200.000 completed inquiry forms, where passengers judge the airport services on 34 points.  The passengers do this at the gate between check-in and departure.  The quality of the service should never be considered as ‘something nice to have’, but as a basic discipline in airport management.  We see a strong connection between management dedication and passengers’ satisfaction”, said program-director Craig Bradbrook of ACI, who regarding the over-all winner Incheon Airport (South-Korea) declared:  “The management gives excellent service with pride and sees the service as part of the tourist total experience – good for the country’s airport and good for the country.  Dedication has very high priority in that country.”

Best Caribbean/Latin-American airport is that of Guayaquil (Ecuador), followed by San José (Costa Rica), Mexico City (Mexico), and Port of Spain (Trinidad & Tobago).

Schiphol made the 5th place in the category ‘biggest airports’ (more than 40 million passengers per year).  Hongkong won in that category.  
 

Following a list with the results:

Best airports worldwide
1. Incheon (South-Korea)
2. Kuala Lumpur (Malaysia)
3. Singapore
4. Hongkong
5. Central Japan (Nayoga)
 

Best airport Latin-America and Caribbean
1. Guayaquil (Ecuador)
2. San José (Costa Rica)
3. Mexico City (Mexico)
4. Port of Spain (Trinidad)
5. Curaçao
 

Best big airports (more than 40 million passengers)
1. Hongkong
2. Dallas/Fort Worth (US)
3. Denver (US)
4. Houston (US)
5. Schiphol (the Netherlands)