RSSPassenger Dragged Off United Airlines Plane (VIDEO) … This is What CEO of United Airlines Calls “Re-accommodating” Customerss.
I WILL NEVER FLY UNITED AIRLINES EVER AGAIN!!!
So this is how United Airlines treats their paying customers? A 69 year old man was dragged off a plane in Chicago after the flight was overbooked. According to reports, the man refused to and claimed “he’s a doctor and has to be in Louisville in the morning to see patients.” So what did the thug United Airlines do? Why drag him off the plane against his will, while bloodying him up. UNREAL. How could this possibly be the right thing to do? Just curious, would they have done this to a politician if they were the one with the unlucky algorithm purchased ticket?
The disturbing scene captured on cellphone videos by United Airlines passengers on Sunday went beyond the typical nightmares of travelers on an overbooked flight.
An unidentified man who refused to be bumped from a plane screamed as a security officer wrestled him out of his seat and dragged him down the aisle by his arms. His glasses slid down his face, and his shirt rose above his midriff as uniformed officers followed.
The shocking scene raised questions about the common practice of overbooking and how far airlines will go to sell all of their seats. Particularly annoying, Mr. Bridges said, was that the airline was looking for extra seats for some of its employees.
This is a PR nightmare for Unites Airlines and it should be.
CEO of United Airlines apologizes. Well not really.
Really, the CEO of United Airlines defended theses actions and called this “re-accommodating” passengers? Hey Mr. CEO, I bet some airline passengers would like to “re-accommodate” you.
The CEO of United Airlines apologized to customers on Monday following an incident on an overbooked flight where video appeared to show an elderly man being dragged from his seat and through the aisle of a plane.
Several videos posted on social media appeared to show three law enforcement officers pull a screaming man from his seat on the plane and then drag him by the arms down the aisle as shocked passengers look on. A witness told NBC News the ordeal began after the airline said the flight was overbooked and asked four customers to leave the plane and take a flight the following day.
“This is an upsetting event to all of us here at United,” CEO Oscar Munoz said in a statement. “I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with authorities and conduct our own detailed review of what happened.”
“We are also reaching out to this passenger to talk directly to him and further address and resolve this situation,” he added in the statement.
The Chicago Department of Aviation said in a statement Monday afternoon that the incident was “not in accordance with” standard operating procedure and the officer’s actions were “not condoned” by the department. The officer involved was placed on administrative leave effective Monday pending review of the situation, the department said.
The Chicago Police Department said in a statement earlier Monday that around 6 p.m. on Sunday, a 69-year-old passenger “became irate” after he was asked to leave the plane.
“The passenger in question began yelling to voice his displeasure at which point Aviation Police were summoned,” police said in the statement.
UPDATE I: Officer who dragged bloodied passenger off flight placed on leave.
One of the officers who dragged a passenger off a United Airlines flight did not follow standard operating procedures and has been placed on leave, according to the Chicago Aviation Department.
It was not immediately clear which of the three men seen in a viral video taken by another passenger was placed on leave.
The department, which did not name the officer, said it did not condone the aviation security officers’ actions Sunday night.
UPDATE II: United Grapples With PR Crisis Over Videos of Man Being Dragged Off Plane.
United Airlines on Tuesday faced a spiraling crisis from videos showing a passenger being dragged off an airplane, as consumers threatened a boycott of the airline and lawmakers called for an investigation. By the afternoon, after more than a day of changing statements, United’s chief executive apologized and promised a review of its policies.
“No one should ever be mistreated this way,” Oscar Munoz, the company’s chief executive, said in a statement.
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This type of behavior is exactly what killed Eastern Airlines in the 1980′s. I have experienced a similar situation where the Eastern was not taking a valid ticket so they could fly employees for free.
The man should have left the aircraft and gone to the front desk and demanded a refund or the return of his ticket. Then he should have gone to a competitor and used the ticket or the refund to get another flight.