Denver Widower Gets Charged $853 ‘Rebooking’ Fee by Viking River Cruises When Wife Dies Before Cruise
TALK ABOUT COLD HEARTED …
Viking River Cruises charges Denver, Colorado widower a $853 rebooking fee after his wife died of cancer. Sick, just sick. What kind of a company does this? It appears that the situation was finally handled and resolved, but only because FOX 31 in Denver contacted the cruise line and embarrassed them with bad PR.
A Loveland man had just lost his wife only to be dealt another painful blow.
He received an $850 charge from Viking River Cruises because his late wife wasn’t going on the prepaid trip.
Tom Ast contacted the FOX31 Denver Problem Solvers after going around and around with the cruise line. He said he got nowhere.
At one point, he was told if he didn’t pay the “rebooking” fee, he would lose the money he already paid for the nearly $11,000 cruise.