Hasn’t Mc Donald’s learned from Dell Tech support? In an effort to make your visit to their fine establishments more friendly and prompt Mc Donald’s has decided to make a change.
Call center professionals with “very strong communication skills” could help boost order accuracy and ultimately speed up the time it takes customers to get in and out of the drive-through, the company said.
Outsourcing the taking of an order? Let’s just hope that the fast food restaurant in Iowa does not get the Brooklyn call center, “Welcome to Frickin Mc Donald’s, what da hell da ya want. Come on I don’t got all day here.” I cannot even understand what is being said through the ordering process now, what will this sound like? Outsourcing order takers? Did they find people who are willing to take even less than minimum wage?
There are many things that Mc Donald’s can do, somehow I am not sure whether this one was high on my list. Like maybe having sound systems when ordering that one can actually listen to and hear. What difference does it make that the Mc Donald’s employee has great communication skills when all you hear from your car is, ” so that’s … Womp Womp Womp Womp, mac, Womp Womp, thank you. “